How to cancel Nintendo Switch Online | Digital Trends (2024)

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ByJon Bitner

How to cancel Nintendo Switch Online | Digital Trends (1)

Nintendo Switch Online has grown much more impressive over the years, but it’s still not a perfect fit for everyone. If you’ve grown bored with the service — or no longer want to deal with the monthly fees — here’s how to cancel your Nintendo Switch Online subscription.

Contents

  • How to cancel Nintendo Switch Online from your Switch console
  • How to cancel Nintendo Switch Online using the official website
  • What's next?

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The task can be performed either on your console or through the Nintendo website. Whichever method you choose, it’ll only take a few minutes to cancel your membership.

How to cancel Nintendo Switch Online | Digital Trends (2)

How to cancel Nintendo Switch Online from your Switch console

If you’re already on your Switch, here’s the fastest way to cancel your NSO subscription.

Step 1: Head to the home screen.

Step 2: Enter the Nintendo eShop.

Step 3: Select your Profile from the top-right corner.

Step 4: Select Nintendo Switch Online from the menu.

Step 5: Click the big orange Terminate automatic renewal button.

Note: This will say "Membership Options" if you’re not signed up for automatic renewals. If this is the case, you’re all set – you’ll be able to use NSO until the end of your current payment cycle, at which point it will be canceled.

How to cancel Nintendo Switch Online | Digital Trends (3)

How to cancel Nintendo Switch Online using the official website

Canceling Nintendo Switch Online using the web is just as easy as canceling from your console. After navigating to Nintendo.com, here’s what you need to do:

Step 1: Sign in and access your profile using the Log in button in the top-right corner of the screen.

Step 2: Navigate to the Settings menu.

Step 3: Select Shop menu.

Step 4: Select Nintendo Switch Online.

Step 5: Select the Terminate automatic renewal option.

How to cancel Nintendo Switch Online | Digital Trends (4)

What's next?

Canceling your Nintendo Switch Online membership removes access to all its benefits. This includes access to online multiplayer, the NES and SNES catalogs, members-only discounts, and more. If you’re canceling because you no longer own a Switch, that’s not a big deal. But if you’re canceling because the benefits simply didn’t match up to the price tag, be sure to check the Nintendo website every few months -- the company is constantly upgrading the NSO service, and it could grow more appealing in the future.

Looking for some more information about Nintendo Switch Online? Check out our in-depth analysis that covers all aspects of the service, including membership tiers and member benefits.

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Topics

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How to cancel Nintendo Switch Online | Digital Trends (5)

Jon Bitner

Jon Bitner is a writer covering consumer electronics, technology, and gaming. His work has been published on various websites…

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How to cancel Nintendo Switch Online | Digital Trends (2024)

FAQs

How to cancel Nintendo Switch Online | Digital Trends? ›

Visit http://accounts.nintendo.com and sign in to your Nintendo Account

Nintendo Account
A Nintendo Account is an account that is required for using certain services from Nintendo, such as online services for Nintendo Switch (including access to the Nintendo Switch eShop), off-device software purchases, and the My Nintendo loyalty service.
https://en-americas-support.nintendo.com › app › detail › a_id
to access your account settings. Select Online Services. Select Terminate automatic renewal under "Nintendo Switch Online Membership Status". Finally, select Terminate automatic renewal to confirm.

Can I cancel a digital purchase on Nintendo Switch? ›

All sales (including pre-purchases) are final. Please be sure that you meet all of these download requirements for your game before you place your order. For additional information, please see the Nintendo Account Agreement.

How to cancel Nintendo Switch Online subscription? ›

Visit accounts.nintendo.com and sign into your Nintendo Account. Select “Online Services.” Select "Passes" to view a list of in-game passes you are subscribed to. Select "Terminate automatic renewal" next to the in-game subscription to cancel automatic renewal and then select Terminate again.

How do I turn off recurring billing on my Nintendo Switch? ›

To terminate automatic renewal

Tap the picture of your icon in the upper-right corner to access your Account Information. Highlight “Nintendo Switch Online” on the left side of the screen. Select “Terminate Automatic Renewal” for the appropriate Nintendo Switch Online membership.

How to turn on automatic renewal switch online? ›

Select Nintendo eShop on the HOME Menu. Select the account that purchased the Nintendo Switch Online membership plan. Select the picture of your icon in the upper-right corner to access Account Information. Select Change in the "Automatic Renewal Payment Method" area.

Does Nintendo refund digital purchases? ›

We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don't like the game.

Can you cancel a purchase you made online? ›

Most companies will post their cancellation policy or a link to it on the order page. As a result, before you cancel, you should read the cancellation policy. Some companies require you to cancel an order within 30 minutes or an hour of placing it. Some companies may allow you 24 hours to cancel an order.

How do you turn off auto renewal? ›

For Android devices:
  1. Open the Google Play app.
  2. Select Menu, then Subscriptions.
  3. Select the subscription you want to cancel and then select “cancel subscription”.
Aug 22, 2023

How to get a refund on Nintendo Switch Online? ›

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases.

How to remove credit card from Nintendo Switch? ›

Select the Nintendo Account with the credit card information you want to delete. Select the picture of your icon in the upper-right corner to access your Account Information. The name, last four digits and expiry date for the saved credit card will appear under “Credit Card Information”. Select Delete.

How do I cancel a recurring payment switch? ›

Visit http://accounts.nintendo.com and sign in to your Nintendo Account to access your account settings. Select Online Services. Select Terminate automatic renewal under "Nintendo Switch Online Membership Status". Finally, select Terminate automatic renewal to confirm.

How do I turn off automatic recurring payments? ›

The best way to stop these payments is to first cancel your subscription with the company directly by requesting a cancellation via email or phone. If this doesn't work, you should contact your bank or card company online or by phone to cancel the payment.

What happens if I turn off recurring billing? ›

When recurring billing is turned on, you'll be billed for your subscription on your renewal date. If you turn off recurring billing, your subscription will expire on the date shown, and you won't be billed in the future.

How to tell if your Nintendo Switch Online membership is active? ›

Visit https://accounts.nintendo.com and sign in to your Nintendo Account.
  1. Select Online Services.
  2. Select "View membership options" next to Nintendo Switch Online Membership Status for your current Nintendo Switch Online membership details and expiration date.

Does switch online expire? ›

If you purchase a Nintendo Switch Online Individual or Family membership, you can choose to activate automatic renewal. Unless you terminate automatic renewal, your membership will automatically renew 48 hours or less before it expires with the same validity period and price as the expired membership.

How do you find your subscriptions on Nintendo Switch? ›

Open Nintendo eShop from the Nintendo Switch HOME Menu. Select the Nintendo Account that purchased the subscription. Select your user icon in the top-right corner of the screen. Select Your Subscriptions to view a list of in-game passes you are subscribed to.

How do I reverse a purchase on Nintendo Switch? ›

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems.

How do I cancel an order on Nintendo eShop? ›

From the Nintendo Switch HOME Menu, open Nintendo eShop and select the user that placed the pre-order. Select your user icon in the upper-right corner to access your Account Information. Scroll down to Your Pre-Orders to view the pre-orders you have placed. Select Cancel next to the pre-ordered game you wish to cancel.

How can I cancel an online purchase? ›

Call the customer service number provided on the confirmation email or order page. This is faster than email if the website has a 24-7 customer service line. It is a good idea to try both the email/order cancellation form method and call to ensure your cancellation is received.

How do I cancel a switch order? ›

Visit accounts.nintendo.com and sign in with the Nintendo Account that was used to place the pre-order. Select Purchase History. Select View pre-orders in the "Pre-Orders" section. Select Cancel Pre-Order next to the pre-order you wish to cancel.

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